Client Service
Australian Reliance offers a structured approach to meeting our client's individual requirements
- Risk Analysis
- Identify and quantify key exposures
- Review current program and undertake gap analysis
- Unisured risks review
- Benchmarking
- Property value and business interruption review
- Risk tolerance and risk appetite review
- Strategic Advice and Program Design
- Insurance market review
- Pre-renewal strategy meeting
- Collection of underwriting information
- Claims review
- Marketing strategy (Australian and Global Insurers)
- Insurance Placement
- Negotiate and place cover
- Ensure contract certainty at inception
- Policy documentation
- Premium apportionment
- Insurance manual (available online)
- Administration
- Day to day service subject to agreed KPIs
- Review, strategy and stewardship meetings
- Contract reviews and advice
- Claims management
- Dedicated claims manager
- Inhouse lawyer
- Ability to advocate on clients' behalf
- Regular claims reviews with insurers and clients